THE AURUM HOBBY GUARANTEE
When you shop at Aurum Hobby, you have our word — and our guarantee — that your experience will meet the highest standards in the hobby.
100% AUTHENTICITY GUARANTEED
Every product sold on aurumhobby.shop is guaranteed to be 100% authentic and factory sealed. We source all of our products from authorized and reputable distributors. If you ever have reason to believe that a product you received from us is not authentic or has been tampered with, contact us immediately at support@aurumhobby.shop and we will make it right, no questions asked.
CONDITION GUARANTEE
All sealed products are stored and handled with care to ensure they arrive to you in perfect, factory-sealed condition. We use protective packaging for every shipment to prevent damage in transit.
SATISFACTION GUARANTEE
If you are not satisfied with your purchase and the item remains factory sealed and unopened, you may return it within 30 days of delivery for a full refund. Please review our Return and Refund Policy for full details.
WHAT OUR GUARANTEE DOES NOT COVER
Our guarantee covers the authenticity and sealed condition of the product you receive. It does not and cannot cover the specific contents of any opened sealed product. Trading card products contain randomized contents determined entirely by the manufacturer. We cannot guarantee specific cards, pulls, hit rates, or values from any opened product. By purchasing a sealed product, you acknowledge and accept this.
OUR COMMITMENT
We stand behind everything we sell. If something goes wrong, we want to know about it and we want to fix it. Reach out to us any time at support@aurumhobby.shop. Your confidence in Aurum Hobby is something we earn with every order.