Privacy policy

Last Updated: July 11, 2026

INTRODUCTION

Aurum Hobby ("we," "our," or "us") operates the website aurumhobby.shop. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

INFORMATION WE COLLECT

We collect information you provide directly to us when you place an order, create an account, subscribe to our newsletter, contact us, or otherwise interact with our store. This includes your name, email address, mailing address, phone number, and payment information. Payment details are processed securely through Stripe and are never stored on our servers.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

HOW WE USE YOUR INFORMATION

We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, respond to your questions and customer service requests, send promotional communications if you have opted in, improve our website and product offerings, prevent fraudulent transactions and monitor against theft, and comply with legal obligations.

HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website and conducting our business, including Stripe for payment processing, shipping carriers for order delivery, and email service providers for communications. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety or that of others.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies. For more information about our use of cookies, please see our Cookie Policy.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for seven years for tax and accounting purposes.

DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology and processed through Stripe, a PCI-DSS compliant payment processor. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS

You have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal information subject to certain legal exceptions, opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, and request that we restrict processing of your information in certain circumstances.

To exercise any of these rights, please contact us at support@aurumhobby.shop.

CALIFORNIA RESIDENTS — YOUR CCPA RIGHTS

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.

Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions such as where the information is necessary to complete a transaction, comply with a legal obligation, or for other legitimate business purposes.

Right to Opt-Out of Sale: We do not sell your personal information to third parties. However, you may still submit a request at any time.

Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your rights.

To submit a CCPA request, please email us at support@aurumhobby.shop with the subject line "CCPA Privacy Request." We will respond within 45 days of receiving your request.

CHILDREN'S PRIVACY

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us at:

Aurum Hobby
524 W Battlefield Rd, Springfield, MO 65807
Email: support@aurumhobby.shop
Website: aurumhobby.shop